Got their Towmaster trans for my 2000 Cummins. Great service, flawless delivery and core return. Installed myself so I called with a few questions and they were quick to respond and very helpful. Just made the maiden towing voyage and man, this trans performed flawlessly and it shifts like an absolute dream. Highly recommend Firepunk!
Got me setup with a great transmission unfortunately the shop who installed it messed up and Firepunk is still helping me sort out the issue would recommend!
I have called their tech support line on various occasions and have always been pleased with the results following their advise. They diagnosed my fuel pressure issue over the phone in a matter of minutes. Saved me several thousand dollars and the headache of chasing the issue and replacing unnecessary parts. These guys know their stuff!!
My grandson took his 04 ram there. They bullet proofed the Trans which was hurt. Turned up the pump. This truck is fast and pulls our 5000lb travel trailer like it wasn't there.. I kept looking back to see if was still there.
I expected quite a bit more from the customer service side of things but it all worked out and as long as the trans is as good as everyone says it is I'm fine with that.
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